Privacy Policy
Dijstra Ltd
Website: https://www.dijstra.com
Last updated: 17 October 2026
1. About this Privacy Policy
Dijstra Ltd respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what personal information may be collected when you visit www.dijstra.com, contact me, enquire about services or purchase digital products. It also explains how that information is used, who it may be shared with and the rights available to you.
I aim to collect only the information reasonably necessary to operate the business, respond to enquiries and provide the products and services you request.
2. Who is responsible for your information?
Dijstra Ltd is a company registered in England and Wales, Company Number 09359459.
Dijstra Ltd is the data controller for personal information it collects and uses in connection with its own business activities, except where another organisation acts independently as a data controller.
The website is operated by Jaimie Dijstra on behalf of Dijstra Ltd.
For privacy enquiries, please contact:
Email: jaimie@dijstra.com
Website: https://www.dijstra.com
The company's registered address is provided on the Legal / Impressum page.
3. Information collected
The information collected depends on how you interact with the website and business.
Website visitors
When you browse the website, technical information may be collected by Squarespace and related website services, including:
IP address and approximate geographic location.
Browser, operating system and device information.
Pages visited, referring websites and visit times.
Cookie preferences and related technical identifiers.
This information may be used to operate, secure and understand the performance of the website.
Contact forms and enquiries
If you contact me through the website, by email or through another communication channel, I may collect:
Your name.
Your email address and any contact details you provide.
Your business or organisation name, where relevant.
The contents of your enquiry and any supporting information you choose to supply.
This information is used to respond to your enquiry, discuss potential work and maintain relevant correspondence.
Clients and business services
If you engage Dijstra Ltd to provide website development, consultancy or other technical services, additional information may be collected where necessary, including:
Business and billing details.
Project requirements, instructions and correspondence.
Information necessary to provide or manage agreed services.
Invoices, payments and accounting records.
Where client work involves access to third-party systems, separate arrangements or instructions may apply to how information within those systems is handled.
Digital-product purchases
Digital products available on this website are sold through Creem, which acts as the Merchant of Record.
When you purchase a digital product, Creem may collect your name, email address, billing information, payment information and transaction details to process your purchase and provide the associated services.
Dijstra Ltd may receive relevant order and customer information from Creem, such as your name, email address, product purchased and transaction status, where necessary for product delivery, customer support, business administration or record-keeping.
Payment-card information is handled through Creem and its payment infrastructure. Dijstra Ltd does not collect or store your full payment-card details directly.
Creem's own Privacy Notice explains how it processes personal information:
4. How personal information is used
Personal information may be used to:
Operate, maintain and secure the website.
Respond to questions, messages and service enquiries.
Prepare proposals and provide agreed services.
Process and administer digital-product purchases.
Provide download assistance, technical support and customer service.
Maintain invoices, accounting records and business correspondence.
Understand website usage and improve its content and functionality.
Comply with applicable legal, regulatory and tax obligations.
Investigate or prevent misuse, fraud or security incidents.
Personal information is not sold to advertisers or data brokers by Dijstra Ltd.
5. Legal bases for processing
Where the UK General Data Protection Regulation applies, Dijstra Ltd relies on one or more of the following legal bases, depending on the circumstances.
Contractual necessity: To take steps at your request before entering into a contract, fulfil an agreed service, respond to related instructions or provide support associated with a purchase.
Legitimate interests: To respond to business enquiries, manage customer relationships, operate and improve the website, maintain business records and protect the business against misuse or security threats, where those interests are not overridden by your rights and freedoms.
Legal obligations: To meet applicable accounting, tax, regulatory and other legal requirements.
Consent: Where consent is required, including for certain optional cookies, tracking technologies or marketing communications.
Where processing relies on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.
6. Website hosting, analytics and cookies
This website is built and hosted using Squarespace.
Squarespace provides the infrastructure and features needed to operate the website, including hosting, website forms, security and visitor analytics.
Some website features use cookies or similar technologies. Essential cookies may be necessary for the website to function, while optional analytics or performance technologies may be subject to your preferences or applicable consent requirements.
Further information is available in the Cookie Policy:
https://www.dijstra.com/cookie-policy
Squarespace's own Privacy Policy is available at:
https://www.squarespace.com/privacy
7. Sharing information with third parties
Dijstra Ltd may share relevant personal information with trusted service providers where necessary to operate the business or deliver requested products and services.
These may include:
Squarespace: Website hosting, forms, functionality, security and related website services.
Creem: Merchant of Record, checkout, payment administration and digital-product delivery.
Business administration providers: Email, document storage, accounting and related systems used for ordinary business operations.
Professional advisers or authorities: Where disclosure is necessary for legitimate professional purposes or required by law.
Only information reasonably necessary for the relevant purpose should be shared.
Third-party providers may act as data processors, independent data controllers or, in some circumstances, joint controllers, depending on the service and the applicable arrangements.
8. International data processing
Dijstra Ltd operates a website accessible internationally and uses service providers that may process or store information in different countries.
Personal information may therefore be accessed, stored or processed outside the United Kingdom.
Where UK data protection law requires safeguards for restricted international transfers, Dijstra Ltd will use applicable lawful transfer arrangements or other permitted mechanisms.
Information about relevant transfer safeguards can be requested using the contact details in this policy.
Individual third-party providers may also explain their international processing arrangements in their own privacy notices.
9. How long information is kept
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected.
Retention depends on the type of information and why it is needed.
For example:
General enquiries: Retained while the enquiry is relevant and for a reasonable period afterwards where follow-up or business records are needed.
Client and project records: Retained while services are being provided and afterwards where necessary for support, contractual matters or legitimate business administration.
Transaction and accounting records: Retained for the periods required by applicable tax, accounting and legal obligations.
Website analytics and cookies: Retained according to the relevant website settings, cookie durations and service-provider arrangements.
Information may be retained longer where necessary to establish, exercise or defend legal claims.
When information is no longer required, it will be deleted or otherwise handled appropriately.
10. Security
Dijstra Ltd takes reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss or disclosure.
These measures may include secure communications, account-access controls, trusted service providers and appropriate system maintenance.
However, no online service or method of electronic communication can be guaranteed to be completely secure.
If you believe that information you have shared with Dijstra Ltd has been compromised, please contact me promptly.
11. Your privacy rights
Depending on applicable data protection law and the circumstances, you may have rights to:
Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of information in certain circumstances.
Request restriction of certain processing activities.
Request the transfer of eligible information to another provider.
Withdraw consent where consent is the legal basis for processing.
Object to certain processing activities, including processing based on legitimate interests.
You have the right to object to the processing of your personal information where the applicable law provides that right. You also have the right to object to processing for direct marketing purposes.
These rights are subject to applicable legal conditions and exceptions. For example, some business and transaction records must be retained to meet legal obligations.
To exercise your rights, email jaimie@dijstra.com.
If your request relates to personal information held independently by Creem or another service provider, you may also need to contact that organisation directly.
12. Marketing communications
Dijstra Ltd may occasionally offer newsletters, product updates or other optional communications.
Where marketing communications require consent, they will only be sent where the necessary permission has been obtained.
If marketing emails are introduced, recipients will be provided with an appropriate way to unsubscribe or object to further direct marketing.
Ordinary replies to enquiries, purchase confirmations and necessary service communications are not treated as optional promotional messages.
13. External websites and links
This website may contain links to third-party websites, tools and services.
These websites operate independently and may have their own privacy practices, terms and cookie policies.
Dijstra Ltd is not responsible for the privacy practices of independent third-party websites.
I recommend reviewing the relevant policies before providing personal information to those services.
14. Complaints
If you have a concern about how Dijstra Ltd handles your personal information, please contact me first so I can investigate and respond.
You also have the right to complain to the UK Information Commissioner's Office (ICO), the UK's independent data protection regulator.
ICO website: https://ico.org.uk
Depending on your location, you may also have rights to contact another applicable data protection authority.
15. Changes to this policy
This Privacy Policy may be updated when business activities, website features, service providers or legal requirements change.
The date at the top of the policy will be revised when material changes are made.
16. Contact
For questions about this Privacy Policy or the handling of personal information, please contact:
Dijstra Ltd
Email: jaimie@dijstra.com
Website: https://www.dijstra.com
Registered in England and Wales.
Company Number: 09359459.